Loading Bays are the Last Blind Spot

In the push to transform supply chain agility and responsiveness, the loading bay is now under the spotlight, with organisations looking both for rapidly improved performance through automation and essential insight to join up the final component in the end-to-end supply chain management view. Wouter Satijn, Chief Revenue Officer at Joloda Hydraroll, explains.

Constraints of Manual Operations

Real-time data driven transparency has become a fundamental component of effective supply chain management. In an increasingly volatile global economy, immediate, trusted information is a vital requirement to enable agile, responsive operations. And with organisations throughout the supply chain increasingly exploring the power of AI to transform planning, optimisation, warehousing, transportation and asset maintenance, the need for fast access to trusted data at every stage of the process is becoming paramount.

Yet while many warehouse and production operations have achieved high levels of automation, leveraging immediate data capture through IoT and RFID to deliver real-time insight, the loading bay remains a notable blind spot. The vast majority of organisations still endure manual unloading and loading processes that are both slow and completely invisible to the rest of the supply chain operation.

The sole reliance on forklifts to move goods on and off trucks is flawed on many levels. It is dangerous, with forklift accidents remaining one of the biggest risks associated with warehouse operations. Skilled forklift drivers are also increasingly hard to recruit, creating problems in resourcing this vital task. Plus, of course, even if drivers are available and the manual process goes smoothly, it is extremely time consuming. Loading/ unloading typically takes up to 45 minutes per truck – during which time partners up and down the supply chain are completely blind to the progress being made.

Understanding Automation Requirements

This pocket of static loading bay information is an extraordinary anomaly in a supply chain that is increasingly focused on automation and real-time visibility throughout. It can constrain innovation and compromise vital responsiveness. As organisations do look to replace forklifts with automation, however, it is also important to remember this is an opportunity to do more than improve visibility to remove the supply chain blind spot. Taking the chance to radically transform the speed of loading and unloading will unlock an array of efficiency and productivity gains.

Replacing forklifts with driverless AGVs, for example, doesn’t automatically accelerate processes. While an obvious solution to problems created by a reliance on forklift trucks, AGVs aren’t necessarily faster – even when operating at peak performance. And peak performance is rarely achieved in the hazardous loading bay: AGVs need a clean environment, and the grease, oil, loose packaging, uneven floors and awkward materials that are inevitable within the loading bay cause serious problems.

Rather than swapping forklift drivers for driverless AGVs, the adoption of automated loading technologies radically reduces the time taken to load and unload from 45 minutes to under five minutes. A range of automated trailer and container loading systems, including slipchain, moving floor and trailerskate, can be deployed in sites of any size or automation sophistication, including lightweight solutions for smaller and less automated warehouses. They can be easily retrofitted to existing brownfield sites.

End-to-End Operations

Leveraging automation to provide visibility and transform the speed of loading/ unloading unlocks an array of benefits that can reach throughout the supply chain. Reduced reliance on manual labour cuts costs and safety risks. Faster loading provides opportunities to rethink processes – from reallocating certain goods to specific bays to better utilisation of existing space. In practice, organisations that have automated the loading process can significantly increase capacity within existing production facilities while also adding a new level of flexibility to support innovations such as short run promotions.

Loading Bay blind spot

Real-time visibility provides unprecedented operational certainty at every stage of the process, building confidence that products will get to the right place at the right time. Any problems are rapidly surfaced, allowing early intervention. Trusted insight also supports the stronger relationships with transport and third-party logistics (3PL) partners required at times of global instability. It will support far more effective responses to supply chain glitches – from short term traffic problems to longer term transport challenges, such as the closure of the Strait of Hormuz – to ensure goods reach customers in the most cost-efficient way.

The ability to capture loading bay activity in real time also supports far better understanding of processes, such as issues with specific transport partners or trailer types. Combining data capture with load management unlocks opportunities to explore AI to improve predictive management.

Conclusion

Removing the loading bay blind spot through automation is a key driver for the next 12 months. It is important to remember, however, that the goal is not simply to remove forklifts and address staff shortages through automation.

Automated loading and unloading provides an essential opportunity to transform operational performance, improve productivity and gain the data capture required to deliver end to end supply chain visibility. By removing the last pocket of operational invisibility, companies can achieve the next level of integrated thinking that will support efficient and responsive, end to end supply chain integration.

Paris CDG Perishable Centre Automated

Growing demand for temperature-sensitive pharmaceuticals and perishable goods is driving investment in automated cold-chain infrastructure at major air cargo hubs worldwide. As cargo operators expand their temperature-controlled handling capabilities, making efficient use of available space while maintaining reliable and compliant processes is becoming increasingly important.

Against this backdrop, Air France KLM Martinair Cargo is expanding and automating its Perishables Centre at Paris-Charles de Gaulle Airport (CDG). The investment will increase the facility’s capacity and improve cargo handling while further strengthening its capabilities for temperature-sensitive shipments. To maximise the use of the available building volume and support future cargo growth, the dedicated air cargo business of the Air France KLM Martinair Group is implementing an elevating transfer vehicle (ETV) from Lödige Industries for the automated multilevel storage and retrieval of ULDs and pallets.

By automating storage and retrieval processes, the ETV system reduces manual handling, streamlines internal cargo flows and makes efficient use of the available storage capacity. It also supports reliable handling processes for temperature-sensitive shipments within the facility’s dedicated cool areas.

Expanding our temperature-controlled cargo capabilities at Paris-Charles de Gaulle is an important step in strengthening our cold-chain operations. The new automated storage solution will enable us to handle growing volumes more efficiently and further enhance the cargo handling flow for temperature-sensitive shipments at CDG

says the project team at Air France KLM Martinair Cargo.

The installation comprises a 10-ft wide edge ETV serving a total of 58 storage decks, including 17 located within temperature-controlled areas.

“Cold-chain logistics place particularly high demands on reliability, efficient use of space and consistent handling processes. This project demonstrates how automation can help cargo operators optimise storage capacity and internal material flows while supporting the stringent handling requirements of temperature-sensitive shipments. We are delighted to support Air France KLM Martinair Cargo with an efficient and scalable solution that also provides a solid basis for future expansion of automated storage processes at Paris-Charles de Gaulle,” says Björn Ussat, Director Airport Logistic Solutions at Lödige Industries.

The system is being supplied by Lödige Machine Warburg and Lödige Machine Romania and is scheduled to become operational at the end of September 2027.

Würth Australia Strengthens Fulfilment Capacity

Würth Australia is investing in automated order fulfilment at its facilities in Yatala, Queensland, and Keysborough, Victoria, through a new partnership with Dematic.

The investment is designed to strengthen fulfilment operations across Würth Australia’s national distribution network, supporting the company’s commitment to fast, accurate and reliable service while providing a scalable platform for future growth. Würth Australia distributes more than 22,000 products to over 56,000 active customers across sectors including automotive, transport, earthworks, fabrication, maintenance, repair and operations, construction and mining.

To support these operations, Dematic will deliver an integrated fulfilment solution designed to accommodate Würth Australia’s extensive and diverse product range. The solution combines automated and manual fulfilment processes, including an AutoStore™ Goods-to-Person system that provides high-density automated storage and supports both split-case and full-case picking. Dedicated manual picking areas will support products with different storage and handling requirements.

“The customer experience is incredibly important to us here at Würth, and a big part of that is ensuring our customers receive accurate and complete orders when they expect them,” said Serge Oppedisano, Chief Executive Officer of Würth Australia and Senior Vice President of the Würth Group Oceania.

He said the automation investment would also support the company’s approach to inventory management.

“This investment reflects those same values in our own operations – strengthening how we manage inventory, fulfil orders and move products through our national distribution network.”

Under the solution, orders will move between automated and manual picking areas before progressing through automated conveyor transport, document insertion, carton optimisation and sealing, labelling and despatch sortation. Dematic’s Warehouse Control System will integrate with Würth’s warehouse management system to coordinate picking tasks and the movement of goods across the automated equipment.

Terry Jamieson, Business Development Manager at Dematic, said the combination of automated and manual processes was intended to accommodate Würth’s broad product range.

“Würth’s extensive product range means there isn’t a one-size-fits-all approach to fulfilment,” Jamieson said. “Bringing together AutoStore with dedicated picking areas and downstream automation allows different products and orders to move through the most appropriate process.”

The Queensland solution is expected to become operational in August 2027, with the larger Victorian facility scheduled to follow in December 2027.

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